We receive a large volume of repeat prescriptions every day and to process these safely we require two full working days' notice (excluding bank holidays and weekends). Prescriptions left after 10.00am on Friday may not be ready for collection until after 4.00pm on Tuesday.
Please do not wait until you are almost out of medicine before requesting more, but do not request prescriptions until a week before they are due.
It is important that you only order the medication that you currently require. Medicines that are not taken and are therefore wasted cost the NHS approximately £300 million every year.
We encourage the use of Patient Access to request repeat prescriptions. If you are not already registered for this service please refer to the information here.
With effect from the 1st May 2021 we will no longer accept telephone requests for repeat prescriptions. This is due to the increasing demands on our telephone lines and the need to keep the lines available for patients in need of medical assistance.
Requests can be made in writing, by ticking the items required on the repeat order form attached to the previous prescription and posted in the box at reception. If you enclose a stamped addressed envelope, we will post your prescription back to you, but please allow extra time for the postal service. Otherwise they can be collected during opening hours.
Completed repeat order forms can also be sent via e-mail to email@example.com. This e-mail address is for prescription requests only.
Repeat prescriptions can now be sent electronically to the pharmacy of your choice. Please speak to your pharmacy or a receptionist for further information. Please note that if you choose this option then all prescriptions will automatically be sent to your pharmacy. If you require a paper prescription please make this known when ordering.
Patients on repeat medication will need to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book a routine appointment when you receive the request to avoid unnecessary delays to further prescriptions.