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Practice Management

Mrs Alison Flannery

Practice Manager

The practice manager and her assistant are responsible for the staff and administration of the practice and will be happy to answer any queries regarding this aspect of the practice and deal with any complaints patients may have.

Administration

Mr Stuart Caldwell

IT Administrator

Ms Sarah Goddard

Data Administration

Mrs Susan Darraugh

Data Administration

Prescribing Team

Mrs Grainne Charlton
Miss Ashleigh Stewart
Mrs Beverley Howard

Reception

Senior Receptionists

Mrs Marie Crawford
Miss Jane Morris
Mrs Grainne Charlton

Receptionists

Ms Sarah Goddard
Mrs Karen Greaves
Mrs Jillian Goodwin
Miss Lyndsey Rigby (f)
Miss Sarah Jones
Miss Andrea Reeves
Miss Katie Finn
Mrs Emma Warren
Mrs Maz Ali

Secretaries

Mrs Tracey Needham
Miss Sheree Wilson

All our staff, both full and part time, have been fully trained and have a difficult job to do. They have a lot of information at their fingertips and could probably answer many of your queries. If you are unsure whether to consult a doctor, nurse or health visitor etc, the receptionist will be able to advise you. If you are in doubt about anything, ask the receptionist. If she does not know the answer she will ask someone who does. The secretaries and office staff will take messages for the doctors, deal with your letters, test results and referrals to hospital.

Please rest assured that the rules of confidentiality apply equally to all practice staff. A brief explanation of your problem may enable them to suggest the right person for advice or offer the most suitable appointment.

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