Welcome to Wellfield Health Centre's website.
This website has been designed to provide you with up to date news and information on Wellfield Health Centre, provide NHS endorsed advice on a wide range of common conditions and also allow you to make appointments and order repeat prescriptions 24 hours a day.
Please browse our website and feel free to provide us with your feedback. We'd particularly appreciate your thoughts on how to improve our online services and further develop the website to make it more useful to you.
From April 2019, your medical record will be able to be viewed by other health and social care professionals directly involved in your care via a ShareforYou record.
Please visit www.pennineshareforyou.nhs.uk/ for more information.
The ShareForYou Privacy Notice can be viewed here
If you would prefer that we didn't share your record then you can opt out at any time. Please speak to your GP or a member of the reception team.
Practice Closure for Staff Training Thursday 11th April 2019
Please note that the practice will be closed for training from 1pm on Thursday 11th April and will re-open at 8am on Friday 12th April. If you need medical advice when we are closed please telephone NHS 111. If you feel you need to speak to or see a doctor whilst we are closed and it cannot wait until we re-open then please contact the out-of-hours GP service BARDOC on 0161 763 8292.
Changes to the Appointment System - March 2019.
Our current appointment system has been in place for well in excess of ten years. Whilst we have made small changes over the years, due to the current levels of patient demand we are moving to a new system which we hope will address some of the issues patients have had accessing a GP appointment.
Following a review of our appointment system that took into account feedback from patient surveys and complaints it is clear that we have not been able to meet the needs of patients who must be seen the same day due an urgent medical problem or patients who would like to be seen within a week for a routine matter. The longer wait time for a routine appointment has also resulted in a greater number of patients booking ahead and then failing to attend their appointments.
The main change we are making is a reduction in the number of weeks you can pre-book a routine afternoon appointment from four weeks to one week. Appointments will be made available throughout each week to reduce the wait for a routine appointment. Morning appointments will still be available to book up to four weeks in advance and we will still have appointments available the same day for patients with urgent medical needs.
To help us, we would appreciate it if you could tell our receptionist why you need an appointment, and in what timeframe, so they can offer you an appointment that meets your needs. You don't have to tell us the reason, but the receptionists have a number of alternative types of appointments available to them, and they would like to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with your GP for example, or perhaps with another member of the practice team.
The revised system will undoubtedly have its glitches but please be patient whilst we try and make improvements.
Are you entitled to a free NHS Health Check?
Patients aged 40 - 74 years who are not currently on a disease register can attend for a five-yearly NHS Health Check.
The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.
If you would like more information you can click here to see the information provided on the NHS Choices website.
If you think you are eligible and have not already been invited for a Health Check please contact the surgery on 01706 397600 and ask the receptionist if you are eligible
Drop-in session for Carers
NHS 111 online now live
You can now access the same urgent medical advice from the NHS 111 telephone service online at www.111.nhs.uk
Our Rochdale website now live
This new website resource provides information on health, social care, childcare and family services within the borough of Rochdale
Our Rochdale also has a team of community connectors who can help find information and refer you to local services to improve your wellbeing such as suppprt with healthy lifestyles, housing, employment and money management. To make an appointment phone 0300 3030360 or email firstname.lastname@example.org
Improving Access to GP Services in Heywood, Middleton and Rochdale
Patients are increasingly reporting more difficulty in accessing GP services. Practices would like to offer better access, but they are experiencing growing pressure and are having difficulties in offering their patients timely appointments. To help address these problems, Heywood, Middleton and Rochdale Clinical Commissioning Group have developed an 'Improving access to general practice scheme' which requires practices, working in partnership with Rochdale Health Alliance, the local GP Federation, to implement some changes which are intended to improve access.
It is not always necessary to see a GP. A nurse practitioner, practice nurse, health care assistant or another service such as an Optician or Community Pharmacy, may be more appropriate and for this reason our receptionists have been trained to cover a more diverse role and will now be working in the practice as Care Navigators. This is a role that is being introduced in ALL practices across Heywood, Middleton and Rochdale.The purpose of this role is to advise patients and carers about the sources of help and advice which are most relevant to their need (this is called signposting). Active signposting is NOT a clinical consultation and it is not to make a diagnosis or plan treatment.This new approach is not about denying our patients an appointment but actually using signposting for precisely the opposite motive – to make it easier for patients who need to see a GP to get an appointment, while shortening the time it takes to connect patients with the most appropriate person.
To help you make the appointment, the Care Navigator will need to know a little about why you need an appointment and so will ask you some very brief questions. This is because the Care Navigators have a number of alternative types of appointments available to them, and they need to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with your GP for example, or perhaps with another member of the practice team
The questions you will be asked cover:
- Nature of the problem?
- Duration of the problem?
- Severity of the problem?
Please help the receptionist to help you by answering these questions. All information given to any member of the practice team will be will be treated in the strictest of confidence.